Dealing with COVID-19 has brought about fundamental changes, and not all of them are bad. One example is how working remotely turned into a huge benefit for many companies and their employees. The pandemic has […]
Yes, we all know that this is still a very unpredictable and unsettling time for casino entertainment programs. Entertainment is the one unique element in your “brand” that is currently up in the air […]
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
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