MyPechanga Puts Guests’ Wants First, Makes Booking Rooms, Viewing Club Dollar Balances and Contacting Hosts a Snap
Pechanga Resort Casino introduces the MyPechanga for both iOS and Android mobile devices. Pechanga guests and members of The Club at Pechanga can now take their well-earned resort offers and redeem them with the click of a button. MyPechanga also allows guests to see their EasyPlay, EasyDine and Club Dollar balances in real time. Guests who work with a casino host can call, email or text their representative directly from the app. Direct links within the app also take you to the Pechanga website – Pechanga.com – and the Best Bet Casino mobile app (on Android devices), Pechanga Resort Casino’s free, social casino game.
To start using the free MyPechanga app, guests simply need to visit the App Store or Google Play Store, search for it and install it. To get started, a guest enters his or her Pechanga Club account number and sets up a profile within the app. After a quick verification, the app is ready to use. All balances and offers automatically appear on the guest’s personalized front page of the app in real time. Casino and hotel offers listed show how long the guests has to redeem, and makes it simple to book rooms rxight from the app. Changes or cancelations to reservations already made can also be done right from the app. Before the guest completes his or her hotel offer redemption, he or she is asked if there are any special requests. A field allows the guest to type in a message to the reservation agent.
Developed by Pechanga’s Information Technology mobile app developers, MyPechanga started as an idea to deliver enhanced guest service to Pechanga’s loyal guests. They wanted a way for guests to avoid making phone calls whenever they wanted to redeem their hotel offers or check point balances. The creation, development and rigorous testing phases lasted more than 18 months. MyPechanga hit the Apple App Store and the Google Play Store Monday, August 12.
App developers anticipate popular adoption by Pechanga guests. A second phase of the app with more upgrades and enhancements is already in the works by the developers.
About Pechanga Resort Casino
Pechanga Resort Casino offers one of the largest and most expansive resort/casino experiences anywhere in the United States. Voted the No. 1 casino in America by USA TODAY and rated a Four Diamond property by AAA since 2002, Pechanga Resort & Casino provides an unparalleled getaway, whether for the day or for an extended luxury stay. Offering more than 5,000 of the hottest slots, table games, world-class entertainment, 1,090 hotel rooms, dining, spa and championship golf at Journey at Pechanga, Pechanga Resort & Casino features a destination that meets and exceeds the needs of its guests and the community. Pechanga Resort & Casino is owned and operated by the Pechanga Band of Luiseño Indians. For more information, call toll free 1-888-PECHANGA or visit www.Pechanga.com. Follow Pechanga Resort & Casino on Facebook and on Twitter @PechangaCasino. Pechanga Resort & Casino is open 24-hours. Guests must be 21 and older to enter the casino.