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News Ticker
  • Pavilion Payments Names Annabelle Lee Vice President of Marketing
  • Mashantucket Pequot Tribal Nation and ACES Present the 7th Annual “All Roads Lead to Chaco Canyon: Navigating Streams of the Digital Economy”
  • Sycuan Tribe Embarks Upon New Infrastructure Projects
  • Casino Del Sol is proud to announce its 20th Tucson Tamal & Heritage Festival!
  • Tribal Leadership Announces Appointment of New Advisors
  • Pechanga Fills the Holidays With Hope for Those in Need Throughout Southern California Community
  • Hard Rock Hotel & Casino Sacramento at Fire Mountain to Open Sports Bar Nov. 11
  • Stillaguamish Tribe Launches Month-Long Fuel Match Campaign to Benefit Bender’s One Big Give for Seattle Children’s Hospital Radiothon
  • Mashantucket Pequot Tribal Nation Hosts Puneesuwak Our Veterans Event to Honor Courage and Heritage
  • Seminole Hard Rock Hotel & Casino Hollywood and Rock Spa® & Salon Honored with Six 2025 World Luxury Awards
HomeDigital EditionWinter 2024

Winter 2024

TGNH-Cover-Winter-2024

Cover Story

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

Highlights & Opinions

OIGA UPDATE

TG&H On Air – Judy Wright & Tal Moore – NNAHRA

TG&H On Air: IGA Update – Victor Rocha

California Nations Indian Gaming Update

Are You Ready to Welcome International Travelers?

Videos

Order Taker or Professional Sales Server?

What Are You Giving Back …

Casino Del Sol Appoints Jacqueline Martinez as Director of Community Relations

The Question of Outsourcing at Your Property

How to Deal with Stress and Difficult Guests

Overcoming the Service Gap – First Steps

Articles

Branding VS Marketing for Tribal Casinos

By Dan Stromer

Understanding Casino Operations Through Mathematics

By Jennifer Boss

Re-establishing Business Relationships

By Jay Garcia

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

By Christine Faria

The Peril of the Peter Principle

By Malcom Rutherford

Seven Entertainment Considerations for 2024

By Houston Productions

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