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News Ticker
  • Wildhorse Foundation Awards $463k in quarterly grant funding
  • Casino Del Sol Announces Name for New Grant Road Property
  • Iconic Millioni$er™ Brand from Aristocrat Gaming™ Returns to Casino Floors in All-New Multigame
  • Cliff Castle Casino Celebrates Labor Day Weekend With Triple Play Entertainment Lineup
  • Burrapay Appoints Gaming Industry Veteran, Kent Young, as Strategic Advisor
  • Wind Creek Hospitality Engages Colicchio Consulting to Elevate Food & Beverage at its Wind Creek Chicago Southland Casino & Resort
  • Yaamava’ Resort & Casino Receives AAA’s Esteemed Five Diamond Designation
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  • Colors of the Stone Fall Gem Show with To Bead True Blue and Artisan Workshops Returns to Casino Del Sol
  • Mindway AI Welcomes Yardena Almagor as Customer Success Manager to Drive Client Relationships and Enhance Customer Experience
HomeDigital EditionWinter 2024

Winter 2024

TGNH-Cover-Winter-2024

Cover Story

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

Highlights & Opinions

OIGA UPDATE

TG&H On Air – Judy Wright & Tal Moore – NNAHRA

TG&H On Air: IGA Update – Victor Rocha

California Nations Indian Gaming Update

Are You Ready to Welcome International Travelers?

Videos

Order Taker or Professional Sales Server?

What Are You Giving Back …

Casino Del Sol Appoints Jacqueline Martinez as Director of Community Relations

The Question of Outsourcing at Your Property

How to Deal with Stress and Difficult Guests

Overcoming the Service Gap – First Steps

Articles

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

By Christine Faria

Seven Entertainment Considerations for 2024

By Houston Productions

Branding VS Marketing for Tribal Casinos

By Dan Stromer

Understanding Casino Operations Through Mathematics

By Jennifer Boss

Re-establishing Business Relationships

By Jay Garcia

The Peril of the Peter Principle

By Malcom Rutherford

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