Summer 2021 Highlights & Opinions Getting the Family Back Together: OIGA 2021 NIGA Update What We’ve Learned Articles Preparing for Ransomware: Expect to Get Hacked By Bobby Simpson From Pent-up to Revved-Up By Tom Osiecki New Survey Says That Americans Are Getting Tired of Surveys By Deb Hilgeman Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps By Deana Scott How a Grassroots Soccer Program Inspired a National Award-winning, Native-led Non-profit By Tribal Gaming & Hospitality What’s the Most Important Key Performance Indicator? By Bryan Brammer Is It Too Late to Prepare for Miles on the Tradeshow Floor? By Tribal Gaming & Hospitality Making Guest Service a Priority Through Covid-19 By Brett Magnan The Trouble of Making Sense of This Past Year By Stephanie Somanchi Summer Casino Entertainment Update By Houston Productions Incredible Technologies’ Expansion in Class II Gaming By Tribal Gaming & Hospitality Four Best Practices for Surveillance to Protect Marketing Programs and Promotions By Jennifer Boss It’s Not What You Say… By Chad Germann We’re Dedicated to Helping Tribal Students Succeed By Patrick Horning The Hospitality Professional: Part Four By Steve Browne Raving’s Got (NEW) Talent! By Tribal Gaming & Hospitality Three Essential Steps for Refocusing Your Brand By Julia Carcamo Stealing a March on Sports Betting Regulations By Matthew Hosman Cashless Wagering Is Officially Here to Stay By Christopher Justice Midwest Pathogend Services Discovers Additional Uses for CURIS® System By Chris Schultheis