Summer 2021 Highlights & Opinions Getting the Family Back Together: OIGA 2021 NIGA Update What We’ve Learned Articles Summer Casino Entertainment Update By Houston Productions Stealing a March on Sports Betting Regulations By Matthew Hosman Making Guest Service a Priority Through Covid-19 By Brett Magnan Preparing for Ransomware: Expect to Get Hacked By Bobby Simpson Incredible Technologies’ Expansion in Class II Gaming By Tribal Gaming & Hospitality How a Grassroots Soccer Program Inspired a National Award-winning, Native-led Non-profit By Tribal Gaming & Hospitality Three Essential Steps for Refocusing Your Brand By Julia Carcamo Is It Too Late to Prepare for Miles on the Tradeshow Floor? By Tribal Gaming & Hospitality We’re Dedicated to Helping Tribal Students Succeed By Patrick Horning Four Best Practices for Surveillance to Protect Marketing Programs and Promotions By Jennifer Boss It’s Not What You Say… By Chad Germann Midwest Pathogend Services Discovers Additional Uses for CURIS® System By Chris Schultheis Raving’s Got (NEW) Talent! By Tribal Gaming & Hospitality What’s the Most Important Key Performance Indicator? By Bryan Brammer Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps By Deana Scott From Pent-up to Revved-Up By Tom Osiecki The Hospitality Professional: Part Four By Steve Browne Cashless Wagering Is Officially Here to Stay By Christopher Justice The Trouble of Making Sense of This Past Year By Stephanie Somanchi New Survey Says That Americans Are Getting Tired of Surveys By Deb Hilgeman