Summer 2021 Highlights & Opinions Getting the Family Back Together: OIGA 2021 NIGA Update What We’ve Learned Articles Is It Too Late to Prepare for Miles on the Tradeshow Floor? By Tribal Gaming & Hospitality Stealing a March on Sports Betting Regulations By Matthew Hosman What’s the Most Important Key Performance Indicator? By Bryan Brammer From Pent-up to Revved-Up By Tom Osiecki Making Guest Service a Priority Through Covid-19 By Brett Magnan Summer Casino Entertainment Update By Houston Productions It’s Not What You Say… By Chad Germann Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps By Deana Scott New Survey Says That Americans Are Getting Tired of Surveys By Deb Hilgeman Midwest Pathogend Services Discovers Additional Uses for CURIS® System By Chris Schultheis Four Best Practices for Surveillance to Protect Marketing Programs and Promotions By Jennifer Boss Preparing for Ransomware: Expect to Get Hacked By Bobby Simpson How a Grassroots Soccer Program Inspired a National Award-winning, Native-led Non-profit By Tribal Gaming & Hospitality Incredible Technologies’ Expansion in Class II Gaming By Tribal Gaming & Hospitality We’re Dedicated to Helping Tribal Students Succeed By Patrick Horning Cashless Wagering Is Officially Here to Stay By Christopher Justice Raving’s Got (NEW) Talent! By Tribal Gaming & Hospitality Three Essential Steps for Refocusing Your Brand By Julia Carcamo The Trouble of Making Sense of This Past Year By Stephanie Somanchi The Hospitality Professional: Part Four By Steve Browne