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HomeArticlesHospitality

Hospitality

Articles

Beyond Property-Level Technology

April 17, 2025 Tribal Gaming & Hospitality

By Darren Student, Guest Contributor The U.S. casino industry is experiencing unprecedented growth, with tribal gaming capturing an increasingly significant share of the market. The tribal gaming industry achieved record-breaking revenue of $41.9 billion in […]

Hospitality

Turning Up the Heat Without Getting Burned: Hard Rock’s No-Burn™ Solution

January 8, 2025 gmf fabrics

Sponsored Content by gmf fabrics gmf fabrics is setting a new standard for casino design with No-Burn Upholstery™—a game-changing upholstery that blends high-performance durability with the luxury that casino guests expect. Hard Rock Sacramento is […]

Articles

California Nations Indian Gaming Winter 2025 Update

December 21, 2024 CNIGA

For the California Nations Indian Gaming Association (CNIGA), late fall and early winter are both a time of looking back on achievements of the past year and planning for the year ahead, and there is […]

Articles

Hospitality Trends, Fads, Shifts or Don’t Even Go There?

December 19, 2024 Brett Magnan

I was worried there for a moment that wide ties and bell bottoms were coming back in style. That 1970s fad, fortunately, has not returned.  Clothes have gotten much more casual. Men in suits with […]

Hospitality

World’s Only Navajo Casino Named “Must-Visit” Destination for Wine (and Beef) Lovers

November 15, 2024 Tribal Gaming & Hospitality

In today’s special TG&H On Air, celebrating National Native American Heritage Month, we interviewed Rick Pedram, food and beverage director of Twin Arrows Navajo Casino Resort, Flagstaff, Arizona.  Wine Spectator’s Restaurant Wine List Awards recently selected […]

Articles

California Nations Indian Gaming Fall Update

September 24, 2024 CNIGA

On a farm, late summer and early fall are a time to harvest the seeds that were sown in the spring. With patience and persistence, those seeds turn into plants that mature, and some bear […]

Articles

Can You Afford to Lose a Customer Due to “Eew”?

September 24, 2024 Brett Magnan

What does the smallest of details say about your restaurant?  Your guests are always watching and subtly judging you.  With stiff competition and low margins, it is crucial to not lose a customer because of […]

Articles

Best Practices in Casino Food & Beverage

June 21, 2024 Brett Magnan

Food and Beverage is one of those unappreciated services in a casino property, but so extremely necessary.  Food and Beverage is considered “fuel” for the player and expected to be good, quick and affordable, but […]

Articles

California Nations Indian Gaming Update James Siva

March 17, 2024 CNIGA

Following, please find the State of the Tribal Nations Speech, 2024, at the Western Indian Gaming Conference, Pechanga Resort Casino, February 20, 2024, General Session by CNIGA Chairman James Siva: Good morning and welcome to […]

Articles

Resort Operations vs. Gaming

March 15, 2024 Brett Magnan

Silos are created and business breaks down when the entire team doesn’t understand the holistic goal. Too often you will hear: The slot team thinks they run the property. Table games team have it easy. […]

Articles

Order Taker or Professional Sales Server?

December 22, 2023 Brett Magnan

Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]

Articles

California Nations Indian Gaming Update

December 21, 2023 CNIGA

By James Siva Though the legislative session in California is over and we are now well past the deadline for the governor to sign or veto legislation, it is a busy time for CNIGA. We […]

Articles

Celebrating an Industry That Makes A Difference

November 20, 2023 Christine Faria

My brother Gil told me the other day, “I think it is so cool, sis, that you don’t work for a corporation; you get to meet the coolest people, and what you do really makes […]

Articles

Revolutionizing Dining: Celebrating Native American Heritage Month with Chef Sean Sherman

November 1, 2023 Christine Faria

We kick off November honoring Native American Heritage Month with a very special guest on TG&H On Air. Sean Sherman is an award-winning chef, educator, author, and activist. Chef Sean’s story is just the first […]

Articles

Technology Alone Won’t Save Your Hospitality Department

September 23, 2023 Brett Magnan

With the lack of knowledgeable staff, not to mention warm bodies that want to work, you might think that the solution is to build an app, and avatar or a kiosk that replaces the need […]

Articles

California Nations Indian Gaming Association Fall Update

September 23, 2023 CNIGA

By Chairman James Siva, CNIGA As the summer heads into fall, and the California Legislature nears the end of its session, the California Nations Indian Gaming Association is active on the legislative front. In June, […]

Articles

Room Rate Lost Leader vs. Profit Center

June 26, 2023 Brett Magnan

When I left traditional hospitality 20 years ago and moved into the gaming sector, I quickly realized that the standard business model for selling hotel rooms needed to be revised. The casino business was vastly […]

Articles

Order Taker or Professional Sales Server?

March 15, 2023 Brett Magnan

Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]

Articles

Cultural Interpretation: Prioritizing Tribal Members

March 15, 2023 AIANTA

Article by Karie Luidens for the American Indian Alaska Native Tourism Association Cultural Heritage Tourism, A planner for indigenous tourism professionals The Seminole Tribe of Florida is as deeply rooted in their homeland as the […]

Articles

Food and Beverage Is the Area of Most Concern for Internal Theft and Fraud

January 4, 2023 Brett Magnan

The art of knowing what is happening behind your back is limited to a few elementary school teachers and, perhaps, your mother, who always seemed to know what you were up to – no matter […]

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TG&H Magazine Digital Edition

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