Casinos have no shortage of buzzwords flying across their desks these days — “AI,” “automation,” “predictive modeling,” “digital transformation.” But operators know the real truth: None of it matters if your underlying processes are a […]
Every so often, I meet a leader whose perspective is shaped by the long view — someone who’s been in the work long enough to see how small decisions turn into generational change. That’s the […]
As the gaming industry continues to evolve, few organizations can match the resilience and success of Seneca Gaming Corporation (SGC). From its inception to its current stature with three world-class properties and over 3,000 employees, […]
As tribal business portfolios expand, so do the complexities in determining the right organizational and reporting structures. A pressing question arises: Should a business board or a separate tribal corporation be created? Understanding these structures […]
Over 350 attendees representing Tribal and First Nation, commercial and international, card clubs and cruise line gaming operations, as well as industry suppliers gathered for the Casino Marketing & Technology and Host Player Development Conferences […]
Years ago, I was running marketing for the Mill Casino Hotel and RV Park. I think it was the first year we ever had a summer youth program at the casino, and in walks this […]
Read Part I from the Spring Issue of TG&H – Creating Intentional Leaders and a Culture of Quality: Evidence-Based Intentional Leadership Methodology Managing a business is hard. It is even harder to manage in a […]
The Palms Casino Resort Las Vegas officially reopened last Wednesday, April 27 and is now owned and operated by the San Manuel Gaming and Hospitality Authority a governmental instrumentality of the San Manuel Band of […]
What is an intentional leader? An intentional leader acts rather than reacts. They are self-aware and very deliberate in what they stand for and how they plan for creating their leadership milestones. They are caring […]
Coquille Tribal Chief Donald Ivy passed away in July following a seven-month battle with cancer. He had been chief since 2014. From Brady Everyone knows what the definition of the word cousin is. I have […]
It’s not everyday we are lucky enough to meet someone whose personal journey makes us hopeful for the future. Today, I want to introduce you to an incredible young man who is making a difference […]
Last week was certainly a strange one (and I’m sure not the last); the team here at Raving, like most of you, were in limbo, waiting for the postponement of NIGA; reworking travel plans and […]
It’s good business and good for our soul! Long before Wal-Mart greeters, my grandmother, at 75 years old, decided that she was going back to work after being out of the workforce for nearly twenty […]
How individual and group leadership will give you a strategic advantage and greater profits “THE MOMENT THERE IS SUSPICION ABOUT A PERSON’S MOTIVES, EVERYTHING HE DOES BECOMES TAINTED.” – MAHATMA GANDHI As a country, we […]
Today’s boomers are not your typical senior Over my twenty plus years in gaming, I have implemented my share of Senior Days. My favorite was “Senior Skip Day” for those “50 or Better.” I was […]
Why not create a policy to help company morale? Having spent my career working for Tribes, I have always appreciated the focus on future generations and the generosity towards community and family. This focus is […]
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