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HomeDigital EditionWinter 2024

Winter 2024

TGNH-Cover-Winter-2024

Cover Story

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

Highlights & Opinions

OIGA UPDATE

TG&H On Air – Judy Wright & Tal Moore – NNAHRA

TG&H On Air: IGA Update – Victor Rocha

California Nations Indian Gaming Update

Are You Ready to Welcome International Travelers?

Videos

Order Taker or Professional Sales Server?

What Are You Giving Back …

Casino Del Sol Appoints Jacqueline Martinez as Director of Community Relations

The Question of Outsourcing at Your Property

How to Deal with Stress and Difficult Guests

Overcoming the Service Gap – First Steps

Articles

Seven Entertainment Considerations for 2024

By Houston Productions

Branding VS Marketing for Tribal Casinos

By Dan Stromer

Exploring Lummi Hospitality: A Groundbreaking Interview with Silver Reef Casino Resort’s Leadership

By Christine Faria

Re-establishing Business Relationships

By Jay Garcia

The Peril of the Peter Principle

By Malcom Rutherford

Understanding Casino Operations Through Mathematics

By Jennifer Boss

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