Summer 2021 Highlights & Opinions Getting the Family Back Together: OIGA 2021 NIGA Update What We’ve Learned Articles What’s the Most Important Key Performance Indicator? By Bryan Brammer Is It Too Late to Prepare for Miles on the Tradeshow Floor? By Tribal Gaming & Hospitality Summer Casino Entertainment Update By Houston Productions It’s Not What You Say… By Chad Germann We’re Dedicated to Helping Tribal Students Succeed By Patrick Horning The Trouble of Making Sense of This Past Year By Stephanie Somanchi Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps By Deana Scott Cashless Wagering Is Officially Here to Stay By Christopher Justice Midwest Pathogend Services Discovers Additional Uses for CURIS® System By Chris Schultheis The Hospitality Professional: Part Four By Steve Browne Four Best Practices for Surveillance to Protect Marketing Programs and Promotions By Jennifer Boss Three Essential Steps for Refocusing Your Brand By Julia Carcamo Stealing a March on Sports Betting Regulations By Matthew Hosman Making Guest Service a Priority Through Covid-19 By Brett Magnan Raving’s Got (NEW) Talent! By Tribal Gaming & Hospitality New Survey Says That Americans Are Getting Tired of Surveys By Deb Hilgeman From Pent-up to Revved-Up By Tom Osiecki How a Grassroots Soccer Program Inspired a National Award-winning, Native-led Non-profit By Tribal Gaming & Hospitality Preparing for Ransomware: Expect to Get Hacked By Bobby Simpson Incredible Technologies’ Expansion in Class II Gaming By Tribal Gaming & Hospitality