Summer 2021 Highlights & Opinions Getting the Family Back Together: OIGA 2021 NIGA Update What We’ve Learned Articles Incredible Technologies’ Expansion in Class II Gaming By Tribal Gaming & Hospitality Preparing for Ransomware: Expect to Get Hacked By Bobby Simpson From Pent-up to Revved-Up By Tom Osiecki Four Best Practices for Surveillance to Protect Marketing Programs and Promotions By Jennifer Boss The Trouble of Making Sense of This Past Year By Stephanie Somanchi It’s Not What You Say… By Chad Germann What’s the Most Important Key Performance Indicator? By Bryan Brammer The Hospitality Professional: Part Four By Steve Browne Making Guest Service a Priority Through Covid-19 By Brett Magnan New Survey Says That Americans Are Getting Tired of Surveys By Deb Hilgeman Cashless Wagering Is Officially Here to Stay By Christopher Justice Summer Casino Entertainment Update By Houston Productions Three Essential Steps for Refocusing Your Brand By Julia Carcamo Midwest Pathogend Services Discovers Additional Uses for CURIS® System By Chris Schultheis We’re Dedicated to Helping Tribal Students Succeed By Patrick Horning Stealing a March on Sports Betting Regulations By Matthew Hosman Raving’s Got (NEW) Talent! By Tribal Gaming & Hospitality Is It Too Late to Prepare for Miles on the Tradeshow Floor? By Tribal Gaming & Hospitality How a Grassroots Soccer Program Inspired a National Award-winning, Native-led Non-profit By Tribal Gaming & Hospitality Behind the Scenes: Making the Connection Between Your Dollar and the Youth It Helps By Deana Scott