Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
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Exception to the Rule
When the house is winning do all department managers look at their exception reports to see the trouble areas/team members? For most, my guess is no! Some managers don’t take the time to read the […]
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The Remote Access Challenge
By Bobby Simpson, CIO, Finley & Cook Tribal casinos have some very unique technical challenges. When I took over management of IT at Finley & Cook, PLLC (F&C) about 15 years ago, I had to […]
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Fewer Guests Doesn’t Have to Mean Less Revenue
Currently casinos are dealing with occupancy constraints, so a focus on the right guests is critical. Once these constraints are lifted though, continuing to focus on the right guests will continue to protect your margins. […]