Brett Magnan and Deana Scott cover their “loves and hates” for new food and beverage procedures around Covid-Safety and what is being performed well and poorly. Enjoy this playful interview, thumbs up!
Articles
Un-Wowed by Another Guest Service Failure
Well, as much as I hate to take a break from my series of Hospitality Pro articles (we’re up to number four, in case you missed it), I must digress in this issue and revisit […]
Videos
Sheila Morago on the 2021 OIGA Conference & Trade Show
Sheila Morago gives us a direct update on moving the event to August 2021 and what attendees will experience this year.
Articles
Power Trip: Utilizing Pain and Joy for Success
“I’m so grateful for this tragedy. I’m really looking forward to growing from it,” said No One – EVER. I learned long ago not to tell clients that their problems are blessings in disguise. One […]