Coronavirus Strategy and Articles Leadership During Crisis: Part II – Brian Parrish, Navajo Nation Gaming Enterprises By Raving Why I’m NOT a Weirdo and not Ready for the Roaring Twenties By Christine Faria Is Service the Loser in Today’s Hotel Operations? By Brett L. Magnan Where Do We Insert FUN? Interview with Shannon Redmond, Rivers Casino Pittsburgh By Raving From Las Vegas to Local’s Market: Mark Juliano Embraces the Opportunity By Raving Interview with Pam Shaw, Congresswoman, Osage Nation Congress By Raving Interview with Rodney Ferguson, Potawatomi Hotel & Casino By Raving Let’s Talk Hospitality 2020 – Part I of III By Brett L. Magnan Interview with Libby Francisco, Desert Diamond Casinos and Entertainment By Raving Interview with Chris Archunde, Port Madison Enterprises By Raving Interview with Chairman Butler, Foxwoods By Raving How One of Your Best Casino Guests is Spending Money Elsewhere By Raving What Has Been the Success Factor for a Casino in New Mexico? By Raving For Casinos, It’s not a Reopening but a Rebuilding By Tom Osiecki Did You Forget About Your Google My Business Listing? By Mark Astone What Are the Financial Impacts of COVID-19 on a Self-Funded Health Plan’s Budget? By Tyler Moore Top Five Benefits for Tribal Gaming to Work with Your Health Division By Tyler Moore I Am Your Customer and Here’s Why I’m not Visiting Your Casino By Raving Responding to COVID-19 in the Workplace By Rachele Lyon Rethinking PD: Who Should We Be Reaching Out To and With What? By Janet Hawk How to Use Research to Help You Determine What is the Next Normal By Deb Hilgeman, Ph.D. Three Tips for Post Reopening Marketing By Mark Astone What Security & Surveillance is Really Like After Re-Opening By Derk Boss Three Areas of Marketing Influence that Can Help Your Organization By Janet Hawk Focus on Guest Service By Stephanie Somanchi Best Practices Protocol for Guest Communication By Deb Hilgeman, Ph.D. What It Means to Be the “First” Tribal Casino to Open After Closures By Christine Faria Take a Look At Your Slot Floor and How Quickly Contamination Can Occur By Christine Faria Selling in Sensitive Times By Janet Hawk Appears We Will See Casinos Opening in May By Steve Dahle Be Prepared That Everything We’ve Planned May Not Last Beyond the First Day By Jennifer Boss The When, How and What of Reopening By Mark Astone Three Lessons Learned By Dan Stromer When a Large Market Segment Becomes a Problem By Tom Osiecki How to Feel Necessary and of Value When You’re Not Driving Revenue By Christine Faria Digital and Social Media Team Members By Justin Shank You Now Have the Opportunity to Be Bold and Hit RESET By Steve Dahle Can You Smile Beneath that Mask? By Steve Browne Five Tips to Create a PR Crisis Management Plan By Tom Osiecki What PD Teams Can Be Doing During the Shutdown By Janet Hawk 1 2 Next
