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  • Hot Off the Tracks, Cash Express LegendTM by Aristocrat Gaming is Now Live on Casino Floors
  • Schatz Marks Missing and Murdered Indigenous Women Awareness Week, Calls for More Urgency to Address Ongoing Crisis
  • Graton Resort & Casino to Host Benefit Concert for Local Veterans
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Home2020March

Month: March 2020

Takelma-Coffee-Roaster
Project Development

What It Takes to Open a Coffee Roasting Company

March 24, 2020 Christine Faria

It’s really pretty ingenious. Look at a product that your business consumes and spends a lot on, and see if you can do it yourself. The Cow Creek Band of Umpqua Tribe of Indians in […]

No Picture
Supplier News

100 percent: Every one of the nation’s commercial casinos will be closed by Wednesday

March 24, 2020 Tribal Gaming & Hospitality

All of the nation’s commercial casinos – 465 total – will be closed by Wednesday in an effort to halt the COVID-19 coronavirus spread, the American Gaming Association said Monday. The remaining holdouts – in […]

No Picture
Tribal News & Stories

Tribes nationwide take measures to slow spread of new coronavirus

March 24, 2020 Tribal Gaming & Hospitality

Sharon Bahe has made her home on the Navajo Nation a refuge, placing cedar branches and burning sage to help purify the space and praying for protection for herself and her children home from boarding […]

diversify your entertainment
Entertainment

Diversify Your Entertainment

March 23, 2020 Houston Productions

Think outside of the box to drive more play and brand your property Tribal casinos have forever changed the gaming and entertainment experience for everyone, and are now the focal point in communities across the […]

Leadership & HR

Investment in Tribal Scholars Is an Investment in Our Collective Survival

March 23, 2020 Patrick Horning

Two educational thought leaders share the state of Native American Higher Education Last Fall, we gathered with our TG&H Board members to pinpoint topics that they felt were critical to discuss in 2020. Board Member […]

Mike Trask Headshot
Every Issue

Ask the Experts Series: Slots

March 23, 2020 Tribal Gaming & Hospitality

How to drive more revenue on the slot floor Every issue we’ve asked slot suppliers what tools and advice slot directors can benefit from that perhaps they’re not taking full advantage of. We’ve covered marketing […]

Bob Gdowski
Every Issue

Future Focused Series: Construction and Design

March 23, 2020 Tribal Gaming & Hospitality

How do you help your Tribal clients build for next generations? Every issue we’re talking to folks who have assisted Tribal casinos with their visions, from bare dirt to hanging the perfect art on the […]

Marketing & Loyalty

More 2020 Advertising and Marketing Trends for Tribal Gaming

March 23, 2020 Mark Astone

How OTT (Over-The-Top) can benefit casino advertisers There’s no doubt that 2020 has arrived with new advertising and marketing trends that will carry us into the next decade. The last decade has seen a shift […]

Sports Betting
Technology

Key Strategies for Choosing a Sports Betting Partner

March 23, 2020 Dan Stromer

Coming soon to your neighborhood … At the time of this writing, there are 20 states and Washington, D.C., that have legalized sports betting. By the time this is published, there may be more. What […]

Hospitality

Rate vs. CPOR Against Guest Satisfaction

March 23, 2020 Brett Magnan

“My room has everything I want and so much I don’t want – it’s no wonder that the room costs so much per night” Quality properties have anticipated every guest’s needs by having the perfect […]

Leadership & HR

Rethinking Team Member Retention and Engagement

March 23, 2020 Rachele Lyon

The “stay” interview A “stay interview” is a structured, informal discussion that a supervisor conducts with each individual team member in their department to learn the specific actions necessary to strengthen that team member’s engagement […]

Guest Service

Social Media as Guest Service

March 23, 2020 Justin Shank

Seven questions for your operation Casino marketers agree that social media is a powerful marketing tool to reach our players. We create content and advertisements to enhance our brand awareness and share information with our […]

Research

Staffing Is the Top Challenge for Tribal Marketers

March 23, 2020 Deb Hilgeman

The four components of creating more engaged team members A whopping 79 percent of Tribal casinos said that staffing challenges are, for the third straight year, the number one challenge they’re facing this year, according […]

Marketing & Loyalty

The Promotions Magic Number

March 23, 2020 Tom Osiecki

Marketers, how to stop doing the same programs over and over again What’s the magic number? The casino marketing magic number is 365/24/7. You market your property 24/7 for 365 days a year. Time doesn’t […]

Finance & Compliance

Top Five Things We’re Getting Wrong Financially

March 23, 2020 Kevin Huddleston

Insights for Tribal casino operators and marketers I recently had the honor of participating in a panel at the Raving NEXT: Indian Gaming Analytics & Marketing Conference with John Cirrincione, CEO and GM of the […]

Special Features

Turning Stone Resort Casino: A Standout in an Increasingly Crowded Gaming Field

March 23, 2020 Christine Faria

Conversation with Ray Halbritter, Oneida Indian Nation Representative and Nation Enterprises CEO First, for those of us who haven’t visited Turning Stone, give us a glimpse into what makes this casino different and why it […]

Data Analytics

What May Really Be Driving Your Win Per Unit

March 23, 2020 Michael Minniear

Let’s look at your bet panels Sometimes, when I ask a casino person what the price of a slot machine is, it’s common for them to reply with the slot hold or even the denomination. […]

Security

The Continuing Evolution of Surveillance

March 23, 2020 Jennifer Boss

Let’s look at other areas besides gaming that we never used to worry about Surveillance watches the casino, and that’s the way it’s always been and will always be. Gaming is just too important and […]

BMM Academy
Technology

Staying Ahead of the Technology Curve

March 23, 2020 Jodi Dilascio

How Tribal regulators are benefiting from access to critical education from one gaming vendor partner I’ve worked in the gaming industry for over 35 years, 27 of them in Indian Country, and throughout those years […]

David Orrick
Gaming Operations

What a 63-Year-Old German Company Has Learned About the U.S. Tribal Gaming Market

March 23, 2020 Christine Faria

Insight Q&A with Merkur Gaming Merkur Gaming Americas was formed in 2015 after over 60 years of the Gauselmann Group serving 40 countries worldwide, as a market leader in Europe and a well-established and successful […]

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TG&H Magazine Digital Edition

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