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Videos

Videos

Addressing Gaming Risks in the US Illicit Finance Strategy: Insights from the Treasury

July 24, 2024 Tribal Gaming & Hospitality

This video took place on July 23 2024 and features an insightful session on the 2024 National Illicit Finance Strategy. The webinar explored the U.S. government’s comprehensive approach to combating illicit finance, focusing on key priorities […]

Articles

Interview with Sheila Morago, Trade Show Coordinator Oklahoma Indian Gaming Association

June 22, 2024 Sheila Morago

What’s new for this year’s OIGA Conference and Trade Show, August 12-14, 2024, in Oklahoma City? Find out in this interview what to expect! The 2024 OIGA Conference and Trade Show, otherwise known as “the […]

Articles

When Does a Process Become a Rut?

June 22, 2024 Stephanie Somanchi

“We just do it that way because we always have.” No one really knew why they did it that way. The same type of people were elevated, from the same work clique. The antiquated HR […]

Articles

Are You a Duck or an Eagle?

June 22, 2024 Janet Hawk

Hello from Big Sky Country , Montana! I have the privilege of working with gaming and hospitality teams across the country, and no matter what we’re talking about, guest service, leadership, player development … the […]

Gaming Operations

The Slot Floor of the Future: Ask Your Guests!

June 20, 2024 Ainsworth

In this video, TG&H speaks with Oliver Shoemaker – Vice President of Slot Operations, Cache Creek Casino Resort and Sean Evans –  Vice President of Marketing, Ainsworth Game Technology about a very special slot research project that […]

Sponsored Content

TG&H Interactive Webinar: The Hidden Data Within Your Surveillance System

June 11, 2024 eConnect

Sponsored Content by eConnect Join us for this enlightening webinar, “The Hidden Data Within Your Surveillance System,” that took place on June 11th at 10 AM PST, hosted by Chris Faria of Tribal Gaming & […]

Perspectives

Sean Evans on Tribal Gaming’s Evolution: Insights from 25 Years at the IGA Tradeshow

May 3, 2024 Tribal Gaming & Hospitality

As we wrap up, a big thank you to our hosts who made this possible Ainsworth Game Technology. Sean Evans, VP of Marketing and Product Strategy at Ainsworth reflects on his 25 years attending the IGA […]

Perspectives

CDC & Tribal Gaming & Hospitality Collaborate to Bring New Stories to the Stage

May 3, 2024 Tribal Gaming & Hospitality

As we recap the Ainsworth Live News Deck powered by Tribal Gaming & Hospitality Magazine, Raving and CDC Gaming Reports, your hosts Casey Gonzales and Deana Scott take a moment to reflect on the experience at IGA 2024 this Spring in Anaheim. “It’s […]

Perspectives

Camille Mercier on Next Steps in Gaming and “Quick, Easy, Attainable” Program Rollout

April 30, 2024 Tribal Gaming and Hospitality

In our final round of interviews from the Ainsworth Live News Deck powered by Tribal Gaming & Hospitality Magazine, Raving and CDC Gaming Reports, Camille Mercier, CEO of Spirit Mountain Casino reflects on growing up […]

Videos

Gaming Under Scrutiny: Analyzing the National Money Laundering Risk Assessment (NMLRA)

April 30, 2024 Tribal Gaming & Hospitality

Join our expert panel as they dive into the National Money Laundering Risk Assessment (NMLRA) and its profound implications for the gaming industry. Gain invaluable insights into the evolving landscape of regulatory scrutiny within the […]

Marketing & Loyalty

Chris Archunde Examines Technology’s Influence on Casino Marketing

April 26, 2024 Tribal Gaming & Hospitality

With a 23-year-career in gaming spanning many markets, Chris Archunde is known for innovative marketing strategies and solutions in gaming. In today’s interview captured during the IGA Tradeshow & Convention, Chris offers her unique perspective […]

Perspectives

Peter Arceo Challenges Us to “Think Big” in Tribal Gaming Innovation

April 24, 2024 Tribal Gaming & Hospitality

In our third round of interviews from the Ainsworth Live News Deck powered by Tribal Gaming & Hospitality Magazine, Raving and CDC Gaming Reports, Chief Gaming Officer for San Manuel Band of Mission Indians Peter Arceo talks to Deana […]

Perspectives

Navigating Change with a People-First Approach: Bruce Howard of Valley View Casino Hotel

April 17, 2024 Tribal Gaming & Hospitality

Bruce Howard’s career spanning over four decades encompasses the major evolutions of our industry. From the “glory days” of Caesars to his influential role shaping the gaming experience at Valley View Casino Hotel, Howard’s journey […]

Perspectives

Jeannie Hovland’s Journey: From the Coat Room to Leading Tribal Gaming Innovation

April 17, 2024 Tribal Gaming & Hospitality

In our next interview from Ainsworth Live powered by Tribal Gaming & Hospitality Magazine, Raving and CDC Gaming Reports, Vice-Chair of the National Indian Gaming Commission (NIGC) Jeannie Hovland traces her remarkable journey from humble […]

Gaming Operations

Rolling Hills Casino Unveils Next-Generation Digital Wallet Experience

April 12, 2024 Tribal Gaming and Hospitality

In an exclusive interview, Antonio Perez, General Manager and Chief Operating Officer at Rolling Hills Casino, shared his insights on navigating the rapidly evolving landscape of technology and innovation. “At IGA, our goal is to see […]

Articles

90 Second Spotlight: Who Sells the Casino?

March 15, 2024 Janet Hawk

Janet Hawk gives us the “who” and the “what” at the recent Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference. Click “Play” above to get the answers: What do we sell at the casino? […]

Articles

Why Combining Leadership and Lean Six Sigma Training is the Best Tool Today

March 15, 2024 Jeff Gray

Christine Faria In the last couple of years, we’ve talked a lot about the Lean Six Sigma program. Recently you did a session at the Raving NEXT: Indian Gaming Strategic Operations & Leadership Conference where […]

Articles

Cybercrime, Cyber Security, and Surveillance Operations

March 15, 2024 Derk Boss

There has been an increasing number of incidents occurring at casino properties involving cybercrime. Recent attacks have included gaining unauthorized entry into a gaming property’s computer system and gaining access to sensitive information that is […]

Marketing & Loyalty

Just Released Study: How Non-Gaming Experiences Are Transforming Casinos & Winning Over a Younger Demographic

February 13, 2024 Tribal Gaming and Hospitality

In recent years, we’ve seen the role of non-gaming activities at a casino become increasingly important across all generations, especially among Millennials and Gen Z. Because of this shift, LaneTerralever (LT) has conducted a national […]

Articles

Order Taker or Professional Sales Server?

December 22, 2023 Brett Magnan

Have you ever noticed how difficult it is to sell split pea soup? For most of us, it is the least of the soup choices we like and the last one to order if seen […]

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TG&H Magazine Digital Edition

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