Konami system technology is ranked #1 in the industry for user satisfaction
Konami Gaming, Inc. announced first place honors for its SYNKROS casino management system in the Data Quadrant Awards by SoftwareReviews, a division of Info-Tech Research Group. SYNKROS® was selected to receive the gold medal through reviews submitted by verified industry operators. Konami received the highest total ranking over all competing casino systems.
“The most important thing we offer our SYNKROS customers is a true partnership commitment. Our SYNKROS team is committed to cultivating strong customer relationships, built on trust and shared collaboration,” said Jay Bertsch, vice president of global system sales at Konami Gaming, Inc. “That is what sets us and our customers apart in driving competitive, leading-edge solutions to the casino floor.”
In addition to receiving the industry’s highest rankings overall, SYNKROS took first place in system-delivered bonusing, user training, and gaming reporting and analytics. SYNKROS delivers the most advanced architecture in the space, with a robust single database instance and industry-leading 99.9% uptime. Its most recent award-winning technology releases include SYNK Vision™ biometric player tracking, SynkConnect™ player mobile app, SYNKROS Dashboards™ business intelligence suite, SYNKROS Offers Management™, and SYNKdot™ mobile app for real-time property performance reports.
“We are pleased to highlight Konami’s SYNKROS as the market leader in this year’s Data Quadrant Awards,” said David Piazza, President of SoftwareReviews. “Our Data Quadrant report is founded entirely upon user review data, with a method of analysis backed by over two decades of IT research. These results show that Konami has built a strong relationship with their customers.”
For more information about Konami’s award-winning SYNKROS casino management system, please visit www.gaming.konami.com/systems.