SAN DIEGO – Robert Cinelli was getting acclimated to the Sycuan Casino’s gaming floor two days into his new job as general manager when he spotted a familiar face. It belonged to one of Cinelli’s best slot customers from his tenure at the Venetian and Palazzo in Las Vegas. Naturally, he was happy to learn the player was also a frequent visitor to the east San Diego County casino. Cinelli immediately received some much-valued feedback about the property. “She gave me a lot of input,” Cinelli said of the Los Angeles-area customer, who visits Sycuan several times a month. “This is a very competitive market, so her suggestions and thoughts were good information.”
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