JAMUL, CA (Aug. 21, 2024) – Jamul Casino newly appoints Rocio Zorrilla as Hotel Director of the 16-story hotel tower set to open Spring of 2025. Bringing over 20 years of experience in the hospitality industry to San Diego’s premier gaming destination, she will lead a dynamic group of team members through opening and beyond as well as exceed guest expectations during the day-to-day operations. As the first senior role hired for the all-new hotel, Rocio will set the standard for the talented group of executives to follow.
“We are delighted to welcome Rocio to the team of hospitality professionals working to bring this hotel tower to life, a dream many years in the making,” said Mary Cheeks, President & General Manager of Jamul Casino. “We look forward to incorporating her insights and expertise to make this new 200-room hotel tower an overwhelming success, including further elevating the overall guest experience at Jamul Casino.”
For over two decades, Rocio has earned stellar customer experience and professional relationships in a wide variety of hospitality roles including managerial positions at resorts around the world such as Casa de Campo Resort & Villas in the Dominican Republic and Ritz-Carlton Naples, Tiburón in Florida. Most recently serving as the Senior Manager of Hotel Operations at Yaamava’ Resort & Casino in Highland, California. Her background includes leading diverse teams, optimizing guest experiences, and overseeing complex operational aspects at prestigious properties like Sheraton Hotel in Salt Lake City and Montage Deer Valley. With a solid foundation in front office management, guest services, and departmental leadership, Rocio’s primary goal is to enhance luxury hospitality standards and ensure top-tier guest satisfaction for Jamul Casino’s highly anticipated expansion.
“I’m extremely grateful for the opportunity to join this team of dedicated and hard-working individuals. I eagerly look forward to opening San Diego’s newest luxury hotel tower and curating a one-of-a-kind guest experience.” said Rocio.
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