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HomeAuthorsDeb Hilgeman

Articles by Deb Hilgeman

Deb Hilgeman
  
Research

Staffing Challenges: Our Industry’s Number One Problem

July 3, 2018 Deb Hilgeman

What are you doing to solve it? One of the new questions that we added in Raving’s 2nd Annual Indian Gaming National Marketing Survey was to determine what the biggest challenges are that casinos will […]

Research

Raving’s 2nd Annual Indian Gaming National Marketing Survey

April 2, 2018 Deb Hilgeman

Key findings indicate promotions and digital spending will increase; email at status quo In January, Raving released the second annual casino marketing study based on data from more than 80 U.S. casinos nationwide, and First […]

Research

Cluster Analysis Reveals Hidden Insights

January 1, 2018 Deb Hilgeman

Taking customer segmentation to the next level How many main segments of like-minded customers do you have in your casino database? Customers who share common attitudes, beliefs and behaviors? If you have a tiered players […]

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