Sponsored Content by EZ Baccarat
EZ Baccarat brand is more than just a game — it’s a gateway to cultural understanding and long-term operational success. With a hands-on, relationship-driven approach, the brand helps casinos introduce and sustain EZ Baccarat while fostering deeper connections with players.
Mystic Lake Casino, a new EZ Baccarat customer, recently introduced baccarat as part of its expanded gaming offerings under a new compact with Minnesota which allows Class III games.
“Mystic Lake is one of the best-run casinos anywhere,” said Francisco “TJ” Tejeda, co-creator of EZ Baccarat. “When we learned that the casino management not only wanted to try our game but also sought to understand the cultural aspects of baccarat and how to engage Asian players, we knew we could help.”
Tejeda immediately volunteered to spend a week at the property to provide hands-on support, addressing operational questions and potential challenges during training. His approach went beyond game mechanics—he shared insights gained over 17 years since he and his partner, Robin Powell, introduced the game.
“It’s the interaction between the casino and the player that makes the difference,” Tejeda said. “Our product is proven, but what truly matters is the relationship between the operator and the player and how that dynamic unfolds in the casino.”
Tejeda highlights three key pillars of EZ Baccarat’s operator service:
- The Creators’ Involvement: We decided from the start that we’d be different. What sets us apart is our commitment to our operators and their customers. To this day, we remain hands-on, showing up and troubleshooting whenever needed. This dedication has helped EZ Baccarat become the leading baccarat brand in the U.S., with 750 games across 145 casinos.
- Relationship-Driven Service: EZ Baccarat’s operator-first philosophy fosters strong brand loyalty. By acting as true partners rather than mere providers, we ensure that operators feel supported at every stage. Operators can contact us at any time. This direct access adds an extra layer of assurance, making the rollout process smoother and operational challenges easier to resolve.
- Sharing the Knowledge: With 17 years of experience since launching the game, EZ Baccarat continues to share insights on building a successful EZ Baccarat pit. This expertise builds trust and solidifies the brand’s position as an industry thought leader.
By prioritizing relationships, hands-on involvement, and cultural understanding, EZ Baccarat continues to set the standard for success in the baccarat industry.
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