Raving NEXT Leadership Series | The Human Side of Casino Strategy: HR, Leadership, and the Experiences That Drive Performance in 2026

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Every world-class casino destination is built on experience — the experience guests feel when they arrive and the experience employees live every day at work. Leadership and HR decisions shape both, and their impact is showing up on the casino floor in real, measurable ways.

This facilitated Raving NEXT leadership roundtable brings senior leaders and HR executives together for a candid, peer-to-peer conversation focused on the human side of casino strategy as the industry looks toward 2026.

What to expect:
— An opening perspective on how leadership and HR decisions influence team performance and guest experience

— A guided discussion with peers navigating similar workforce and operational challenges

— Candid conversation around culture, engagement, retention, and people-centered leadership

— Practical insights participants can take back to their organizations

To help shape the discussion, registrants will be invited to share input in advance so the conversation reflects the issues that matter most to the room.

This session is facilitated by Christopher Orozco, Raving Partner, HR & Leadership, with Deana Scott, CEO of Raving, and Rita Jefferson, Partner, Leadership, supporting and moderating the conversation.

Part of a connected three-part Raving NEXT leadership roundtable series. Attend one session or join all three to continue the conversation around leadership, culture, and performance.