Paula Allen, Enrolled Tribal Citizen of Jamestown S’Klallam Tribe and Director of Leadership Development and Guest Services, 7 Cedars and Raving Partner — Leadership and Tribal Member Development, and Chris Faria, Executive Editor, Tribal Gaming & Hospitality Magazine, discuss the reality and impacts in extended turbulent times.
Articles
The Importance of Setting Boundaries for Hosts
Hosts are dealing with so many different types of people, both internally and externally, every minute of every day and they must have excellent communication skills. Many times, hosts feel like their job is to […]
Articles
OIGA 2021: A Joyful, Careful Reunion for the Tribal Gaming Industry
The feeling of joy and reconnection could be felt throughout our three days together in Oklahoma City in August. Everywhere we turned, people were elbow-bumping, hugging, laughing and in true OIGA fashion, doing a great […]
Articles
An Industry Expert on the Current Challenges of Guest Service and Player Development
Steve, we’re back to some casinos cancelling concerts and changing some group events. At the National Indian Gaming Association Tradeshow this past July, I don’t know how many casino execs told me that they have […]